Getting help for alcohol addiction is one of the most important steps a person can take - and one of the hardest to initiate. The barriers are real: stigma, shame, fear of what treatment involves, uncertainty about where to start, concern about the impact on work and relationships. But the evidence is equally real: treatment works, recovery is achievable, and the earlier help is sought, the better the outcomes tend to be. This page is designed to give you a clear, practical roadmap for taking that first step - wherever you are starting from.
You Do Not Need to Have Hit Rock Bottom
One of the most damaging myths about alcohol addiction is that a person must reach a crisis point - lose their job, their family, their health, or their freedom - before seeking help is warranted. This belief delays treatment unnecessarily and allows more harm to accumulate before care begins. There is no minimum threshold of suffering required to reach out for support. If you are concerned about your relationship with alcohol - or someone else's - that concern alone is a sufficient reason to seek a conversation with a professional. The best time to get help is before things get worse, not after.
Step 1: Start with an Honest Conversation
The first practical step is simply talking to someone - and the most accessible starting point for most people is their primary care doctor or a GP. You do not need to have a crisis or a dramatic incident to bring this topic up; you can simply say that you are concerned about your drinking and want to understand what options are available. A doctor can conduct a brief screening assessment, provide information about the level of drinking and its risks, make referrals to appropriate specialist services, and discuss whether medication might be helpful as part of a treatment plan.
Many people find that the anticipation of this conversation is far harder than the conversation itself. Doctors are trained to discuss alcohol use without judgment, and the confidentiality protections of the medical relationship mean that what you share does not go beyond the clinical context without your consent.
Step 2: Contact a Helpline
If you are not ready for a face-to-face conversation, or if you need guidance outside standard clinic hours, free and confidential helplines provide immediate access to knowledgeable support:
SAMHSA's National Helpline: 1-800-662-4357. Free, confidential, available 24 hours a day, 365 days a year, in both English and Spanish. Provides information, referrals to local treatment facilities, support groups, and community-based organisations. Does not require you to share your name or insurance information.
NIAAA Alcohol Treatment Navigator: alcoholtreatment.niaaa.nih.gov - an online tool that helps you identify and evaluate local alcohol treatment providers, with guidance on what questions to ask and what to look for.
Crisis Text Line: Text HOME to 741741 for free, confidential crisis support if you are in immediate emotional distress.
Step 3: Find a Treatment Provider or Programme
Once you have made initial contact - whether through your doctor, a helpline, or direct outreach - the next step is identifying a treatment programme or provider suited to your needs and circumstances. Key considerations include:
Level of care: Does your situation require medically supervised detox? Residential treatment? An intensive outpatient programme? A clinical assessment (which reputable treatment providers offer at intake) will help determine the appropriate level of care.
Integrated dual diagnosis treatment: If you are also dealing with depression, anxiety, PTSD, or another mental health condition - which is the case for the majority of people seeking alcohol addiction treatment - look for a provider that offers integrated care addressing both conditions simultaneously.
Accreditation and credentials: Look for programmes accredited by The Joint Commission (TJC) or CARF International, and with clinical staff credentialed in both addiction treatment and mental health.
Insurance coverage: Under the Mental Health Parity and Addiction Equity Act, most insurance plans are required to cover alcohol addiction treatment at comparable levels to medical care. Contact your insurer directly or ask the treatment centre to conduct a benefits verification on your behalf.
Step 4: Bring Someone You Trust
If possible, the process of seeking help is easier and more effective when supported by someone you trust - a partner, a family member, a close friend, or a colleague. This person can help with the logistics of making calls and attending appointments, provide emotional support through the uncertainty of the process, and serve as an accountability partner as you begin your recovery journey. You do not have to do this alone - and the research consistently shows that people with strong social support have better recovery outcomes than those who navigate treatment in isolation.
What If the Person Who Needs Help Is Refusing?
If you are reading this on behalf of someone who is not yet ready to seek help, this is one of the most difficult situations families face. Several things are important to know: you cannot force someone to get help unless they present an immediate danger to themselves or others; how you approach the conversation matters enormously; and getting support for yourself - through Al-Anon, family therapy, or CRAFT (Community Reinforcement and Family Training) - is both valuable for your own wellbeing and statistically associated with improving the likelihood that your loved one eventually seeks treatment. At Cornerstone SoCal, we work with families navigating exactly this situation, and we can provide guidance on approaching it constructively.
Reaching Out to Cornerstone SoCal
If you are considering treatment for yourself or someone you care about, we invite you to contact Cornerstone SoCal directly. Our intake team is available to answer questions, conduct an initial assessment, explain our treatment model, and help you understand your insurance options. There is no obligation, no judgment, and no minimum threshold for reaching out. Getting help starts with a single conversation - and we are here to have it with you.
I was sentenced to spend 6 months at Cornerstone from 2/2018-8/2018 and have remained clean since. During my time there, Dr. Stephanie Herring provided invaluable support during one of the hardest times of my life. I greatly appreciate the support I experienced during my time at Cornerstone. I was given the opportunity to figure out how recovery works for me and am happy with my life.
Cornerstone was there for me at one of the lowest points in my life. I had been flown suddenly to California by a rehab called Sobertech. I didn't find out until arriving in Laguna Beach that they told me false info. I was lucky enough to find a hospital to stay at where I heard about cornerstone. It was an amazing part of my life. I cherish those memories. And while life hasnt been easy I'm still off Dope to this day. I'd love to give back somehow. They really cared. And it was a blessing I found them. Forever grateful to cornerstone and all the amazing folks I met employees and patients alike. 🙏
I will like to thank my case manager Jennifer Sandoval for meeting all needs for my recovery and been very helpiful in my transition back to society.I will also like to thank all the nurses and staff for giving it all they got on making me feel at home away from home.
Maria, Diane, Dr Herring, Ashley, and all the nurses are top notch. I couldn’t be happier with everyone and everything here. My experience has been absolutely life changing. Love everyone here. 10 stars if I could and if u waste your time going anywhere else you’re a fool.
I came to Cornerstone in 1999 overwhelmed and angry. My health was fragile due to my alcohol and drug use and I had legal troubles because of drugs.
I wound up in Cornerstone's Alternative Sentencing Program. I had two Case Managers while I was there: Robert M and Crystal O. They did their job quite differently and yet both were powerfully effective.
Fast forward twenty-five years: I continue the sobriety Cornerstone gave me through the strong boundaries and support of their program and staff. I also now work 'in the field' of addiction recovery as an author and communicator.
As a professional, I enthusiastically recommend all of Cornerstone's programs, with special mention of the integrity of their Alternative Sentencing Program headed by Dr. Stephanie Herring; a renowned leader in this life-saving work.
David Zailer — Author of OUR JOURNEY HOME, WHEN LOST MEN COME HOME, and DEATH OF A FISHERMAN. Founder of Operation integrity
We are so happy to hear that Doctor Herring has returned to Cornerstone. Our attorney referred us to her 13 years ago. We are eternally grateful for her and Cornerstone and their Alternative sentencing program.
She was there for us in our scariest moments and stood by our family through it all! She was truly a guardian angel and has helped thousands of people and their families.
Dr. Herring continues to stay in contact with us and shows us nothing but genuine love and support! We LOVE her and are so grateful for her support through all the court proceedings and her heart and compassion. She has become part of our family!❤️
We’d recommend Cornerstone to anyone that needs substance abuse and mental health treatment who have legal charges.
My experience at Cornerstone was amazing. I was committed to changing myself, and they gave me all the tools I needed to do it. You will meet with the Lead Doctor and the Head Nurse, and they will help you get through those first few days of detox. I really needed them. The entire staff is very professional and kind (Maria💚). The facilities are spotless and the food is really good. You will spend time in groups getting to know people who are going through exactly what you are. They really sincerely care about you. And if you're serious about getting your life changed, I recommend Cornerstone. Tim O'Flaherty
Staff members are super nice and friendly. Dr. Stone does his best to keep you comfortable thru detox. Highly recommend this place. I called 4th of July and left a message, they text me back right away that same day.
Saved me by pulling me out of the cycle. I was in a very very bad place. They Uber'd me about 60 miles and I'm now 6 days from 90. I'm so much happier now. Dr stone and his staff truly care. I thank God everyday for this organization. If you can't stop, are alone, feel like no one loves you; call them please. After hours calls will forward to someone who will help. They answer their messages too. That's how I did it at 0330 hrs.
1228 days clean from Painkillers thanks to cornerstone. I left another rehab facility after 28 days with little to no knowledge of PAWS. I soon relapsed. I stayed at cornerstone for a month and did 3 more months outpatient meetings. They kept me on the medication needed to stay off pills and I was able to see my therapist Dr Tanagho (which I still do to this day). When I felt strong enough to come off Suboxone I got put on Sublocade injections and have felt no withdrawals. Raul helped me get on disability the whole 4 months and i didn't have to worry about paying bills. I was able to focus on taking back control of my life. The Food was awesome. I was able to quit my job that was driving me nuts and finally follow my dream of coaching full time in the sport I love. I have no doubt Cornerstone saved my life, I have no doubt I'd be dead if it wasn't for them. Thanks to Titus, Maria, Diane, my counselor Raul, Jennifer at intake, all the drivers whose name I forgot. God bless you all, 1228 days straight and I'm not looking back. I can't recommended this place anymore, if your sick of it all and ready to move on, Go to Cornerstone.
My experience here at Corner Stone has honestly been great. I’ve been to one other treatment center, but nothing compares to the focus and determination that these counselors and people put into us. I’m very fortunate to have come through this program and met the people that I have met. My suggestion for anybody that is planning on coming here is to do this for yourself and not no one else because when you fix whatever you have going on mentally or emotionally and get the tools that will help you succeed in turbulent times you will be successful not only one day at a time But you will also have a beautiful journey up ahead.
My experience at CornerStone has been really great. Not only all the staff members like Emily, a BCH TECH, or my case manager Maria Carter who really cares, I've met some very Ginuwine people who are serious about helping you regain control over your life and away from drugs and alcohol.
Cornerstone helped me turn my life around. All the staff were amazing, always helpful and supportive of my goals. Thank you cornerstone for everything! I truly appreciate you all so much.
I received "outstanding" treatment during my time at Cornerstone Rehab. The knowledge and coping skills I have gained will definitely keep me on track throughout my sobriety. The staff from the Rehab Techs, Nurses, Case Manager(Maria Carter), Drivers and my House Manager all the way to the management team were always very professional and willing to assist with all of my needs.
I am extremely grateful to the entire staff at Cornerstone. Case managers are always available to listen, and help you adapt. The doctors and nurses are very precise and safe at every stage of recovery. The techs and site managers are always available to make you comfortable and to answer questions. I came in very uncomfortable, as expected. But I had all of my questions answered, given the tour, shown the schedule, and introduced to people and other elements, in line with my comfort level.
Aside from the staff, they allow you to live with and establish co-dependency with other patients. Some with very similar problems, and some with a different set. Group sessions, activities, and living together all come down to one commonality though - finding the path and the strength to recovery.
A very special shout to Case Manager, Maria Carter too - I have never known anyone who exudes hope and positive energy like her. She listens to you, and hears you. Truly dedicated to making us successful.
“I cannot express enough gratitude for the exceptional care and support I received at Cornerstone of Southern California. From the moment I walked through the doors, I felt welcomed and understood. The staff members were not only highly professional but also genuinely compassionate, guiding me through every step of my journey towards recovery.
The program’s evidence-based therapies with personalized attention, provided me with the tools and insights necessary to confront my addiction and reclaim control of my life. The therapeutic environment fostered a sense of community and understanding, allowing me to connect with others who were on similar paths.
Moreover, the facility’s amenities were top-notch, offering a comfortable and safe environment conducive to healing and self-reflection. The serene surroundings and well-appointed accommodations added to the overall positive experience.
Thanks to the comprehensive support and resources available at Cornerstone of Southern California, I have emerged stronger, healthier, and more hopeful than ever before. I wholeheartedly recommend this center to anyone seeking effective and compassionate treatment for addiction. It truly changed my life for the better.”
I am so grateful for Cornerstone. since entering this program I have been gifted hope back into my life. I have gained the courage to enroll in school, the opportunity to rebuild family relationships, and build a sober network and life! this program supported me in a way that made restarting in a new state possible. I have been in treatment many times before here, but gained new insight and tools past my previous knowledge. I love that the transition has been smooth from PHP all the way to sober living. My therapist was absolutely amazing and my case management team was incredible as well!
Cornerstone has been such a blessing in my life. Out of all the treatment centers I could’ve gone to, I’m so fortunate I landed here. The staff was helpful, and friendly. It felt as if they knew from experience what I was going through. My case manager Diane, was instrumental in helping rebuild my life and getting me out onto the road of recovery. I absolutely love my sober life today and I can’t imagine I would be here without Cornerstone!
It was literally the turning point in my life. Staff were incredible and the curriculum was just what the doctor ordered. I'm so grateful for Cornerstone. Just celebrated my 1st year of sobriety last December and I would definitely recommend Cornerstone to anyone who truly has a desire to solve the drink or drug problem.
Shan Mir
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